Acceptable Use Policy
Last updated: August 27, 2026
This Acceptable Use Policy ("AUP") is part of the QuickVM Terms of Service and applies to everything you do with the Service: the platform itself, virtual machines you run on QuickVM-operated infrastructure, and activity the Service orchestrates on infrastructure you connect. You are responsible for your workloads and for the people on your teams.
1. Illegal and harmful activity
You may not use the Service to:
- Violate any applicable law or regulation, or help anyone else do so.
- Store, distribute, or link to child sexual abuse material. We have zero tolerance for this, terminate immediately, and report to the authorities.
- Infringe the intellectual property, privacy, or other rights of others.
- Engage in fraud, phishing, or deceptive practices, including impersonating any person or organization.
2. Network abuse
You may not use the Service to:
- Launch or participate in denial-of-service attacks of any kind.
- Access, probe, or scan systems you do not own without written authorization from their owner. Security testing is permitted only against systems you control or are explicitly authorized to test.
- Distribute malware, or operate botnets, command-and-control infrastructure, or exploit kits.
- Spoof network traffic, forge headers or sender identities, or intercept traffic that is not yours.
- Operate open resolvers, open relays, open proxies, or other services commonly abused for reflection or anonymized abuse, unless properly secured.
3. Email and messaging
- No bulk unsolicited email or messages, and no operating infrastructure for others to send them. Bulk email you do send must comply with applicable law (including CAN-SPAM), use accurate headers, and honor opt-outs.
- We may restrict outbound mail ports on QuickVM-operated infrastructure and may require justification to open them.
4. Cryptocurrency mining
Mining is prohibited on QuickVM-operated infrastructure. This includes cryptocurrency mining and similar schemes that convert compute, storage, or bandwidth into tokens or credit (for example, proof-of-work mining and bandwidth-sharing or "passive income" agents). We treat detected mining as grounds for immediate suspension.
5. Resource use and platform integrity
- Do not interfere with other customers' use of the Service, degrade shared infrastructure, or attempt to bypass quotas, capacity limits, metering, or billing.
- Do not engage in activity that damages the reputation of QuickVM network resources, such as conduct that lands our IP space on abuse blocklists.
- Do not attempt to access other customers' accounts, teams, or data, or any non-public part of the Service.
- For infrastructure you connect yourself, you must own it or have the operator's permission to use it with QuickVM.
6. Enforcement
When this policy is violated, we may throttle resources, disable network access, suspend workloads or accounts, or terminate service — with notice beforehand when the situation reasonably allows it, and without notice when it does not (for example, active attacks, illegal content, or a court order). We may also remove or disable access to content that violates this policy and may report unlawful activity to law enforcement.
7. Reporting abuse
To report abuse originating from the Service, email support@quickvm.com with the relevant logs, timestamps (with timezone), and IP addresses. We investigate credible reports.